Help Center
Frequently Asked Questions
Quick answers to common questions about orders, payments, and delivery.
Browse products, add to cart, go to checkout, fill in shipping details, and choose your payment method (Cash on Delivery or Online via SSLCommerz).
We support Cash on Delivery and Online Payments (cards, mobile banking) via SSLCommerz.
Inside Dhaka usually 1–3 business days; outside Dhaka 3–5 business days depending on courier routes.
Yes. After dispatch, we send tracking details via SMS or email. You can also contact support with your order ID.
If an item is damaged, defective, or wrong, report within 48 hours of delivery. We arrange return/replacement according to our policy.
Didn’t find your answer?
Contact Support